Privacy Policy

Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

A subset of Personal Information subject to heightened protection under applicable law, such as precise geolocation data, racial or ethnic origin, religious beliefs, health information, biometric data used for identification purposes, and personal information collected from minors.

Any data, text, images, audio, video, or other content that you submit, upload, or input into our Services.

Vendors, contractors, and other entities that perform services on our behalf and may have access to Personal Information in connection with providing those services.

Any operation or set of operations performed on Personal Information, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, combination, restriction, erasure, or destruction.

Create an Account. Name, email address, username, password, company name, job title, phone number, billing address, and payment information.

Communication with Us. Information contained in your messages when you contact customer support, provide feedback, or otherwise correspond with us.

Subscribe to Our Services. Subscription tier, payment method, billing information, and purchase history.

Device Information. Device type, operating system, browser type and version, unique device identifiers, IP address, and mobile network information.

Usage Information. Pages or features accessed, time and date of visits, session duration, click-stream data, referring and exit pages, search queries, and interaction patterns with our Services.

Cookies and Similar Technologies. We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing activities and preferences. See Cookies & Tracking below.

Essential Cookies. Required for the operation of our Services, including authentication, security, and load balancing.

Functional Cookies. Enable enhanced functionality and personalization, such as remembering your preferences and settings.

Analytics Cookies. We use Google Analytics to understand how visitors interact with our Services, including pages visited and session behavior. Google may process this information as its own independent controller in accordance with its own privacy practices.

Most web browsers allow you to control cookies through their settings. You may set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some features of our Services may not function properly. California residents may also submit a request to limit the use of analytics data by contacting us at info@shapedbyai.com.

• Create, manage, and authenticate your account.
• Process transactions and fulfill your requests for our services.
• Provide customer support and respond to your inquiries.
• Deliver, personalize, and improve the functionality of our Services.
• Send service-related communications, including confirmations, technical notices, updates, security alerts, and administrative messages.

• Send promotional materials, newsletters, and information about new products, features, or Services.
• Conduct surveys, contests, and other marketing activities.

You may opt out of receiving marketing communications by following the unsubscribe instructions in those messages or by contacting us at info@shapedbyai.com.

• Detect, prevent, and investigate security incidents, fraud, abuse, and illegal activity.
• Protect the rights, property, and safety of our users, our company, and the public.
• Enforce our Terms of Use and other agreements.
• Comply with legal obligations and respond to law enforcement requests.

• Comply with applicable laws, regulations, legal processes, and government requests.
• Establish, exercise, or defend legal claims.
• Conduct audits, risk assessments, and internal investigations.
• Facilitate corporate transactions, such as mergers, acquisitions, or asset sales.

We may use Personal Information for other purposes with your express consent, which you may withdraw at any time by contacting us.

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Information may be transferred or disclosed as part of that transaction. We will provide notice if your Personal Information becomes subject to a different privacy policy.

We share Personal Information with Third-Party Service Providers who perform services on our behalf, such as email delivery and website analytics (including Google Analytics). We do not sell Personal Information, and we do not share Personal Information for cross-context behavioral advertising.

We may disclose Personal Information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; enforce our Terms of Use, this Privacy Policy, or other agreements; detect, prevent, or address fraud, security issues, or technical problems; or protect against harm to the rights, property, or safety of our company, our users, or the public as required or permitted by law.

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your Personal Information, and to be free from discrimination for exercising these rights. You may submit a request by contacting us at info@shapedbyai.com. We will verify your request before acting on it.

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The duration of our relationship with you and your use of the Services.
• Legal, regulatory, tax, accounting, or reporting requirements.
• The need to establish, exercise, or defend legal claims.
• Security, fraud prevention, and risk management purposes.
• Our legitimate business interests.

When Personal Information is no longer needed for the purposes set forth in this Privacy Policy, we will delete or anonymize it. Some information may remain in backup systems or archives for a limited period.

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, and destruction, including encryption of data in transit and at rest, access controls and authentication mechanisms, and incident response and breach notification procedures.

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your Personal Information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

If you discover a security vulnerability or incident involving our Services, please report it immediately to info@shapedbyai.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last Updated" date at the top.

If we make material changes that significantly affect your rights or how we use your Personal Information, we will provide additional notice, such as by email notification or a prominent notice on our Services, prior to the changes taking effect.

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.